10/19/20 by tristatecarbonationservice 0 Comments
Treating Customers Like Family
As a dependable, family owned beverage CO2 supplier, we gain customers one local restaurant, bar & brewery at a time. Our sales folks live within their sales territories and take special interest in their customers.
In 2020, we’ve heard all kinds of stories about how large investor owned beverage gas suppliers have treated their consumers poorly. The Lark Pub and Grub in East Northport, Long Island joined Tri-State Carbonation Service’s family after being mistreated by a large international beverage gas supplier.
When the Lark’s owner, Tim Kelly called their previous supplier to come pick up their equipment, he was told we’ll get to you when we get there. Oh, and by the way, we’re going to continue billing you until we’re able to get there.
Tim is no strange to high stress situations. A nearly 20-year veteran of the New York Mercantile Exchange, he traded in the high-speed, heart attack inducing crude oil futures. You just don’t treat small business owners this way and he decided it was time for a change. That’s when he got a hold of Steve Oliver from TCS.
Opened in 2009, The Lark Pub & Grub is a full-service bar that specializes in craft beer. They feature 26 rotating lines from local and international breweries. With a full menu, they currently offer surprisingly generous $5.99 lunch specials Monday – Friday. Visit their website for details.
If you own a restaurant, bar or brewery and want to be treated right, give us a call at 866-763-2427 or complete the form below. One of our expert beverage gas professionals will reach out with options to fit your business.